Privacy Policy

Privacy Policy

Last updated: 2026

At Korssa, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from Korssa.com.au.

By using our website, you agree to the practices described in this Privacy Policy.

SECTION 1 - INFORMATION WE COLLECT

When you purchase from Korssa, we collect the personal information you provide during the checkout process, including:

• Full name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Payment information required to process your order

This information allows us to:

• Process and fulfill your orders
• Arrange delivery
• Provide customer support
• Send order updates and important notifications

When you browse our website, we may also automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Website activity data

This information helps us improve website performance, security, and customer experience.

SECTION 2 - CONSENT

How do we obtain your consent?

When you provide personal information to:

• Complete a purchase
• Process payment
• Arrange shipping
• Contact customer support
• Manage returns or refunds

you consent to us collecting and using your information for that specific purpose.

If we request your information for additional purposes, such as marketing communications, we will ask for your permission or provide you with the option to decline.

How can you withdraw your consent?

If you change your mind after subscribing to marketing communications, you may withdraw your consent at any time.

You can contact us at:

Email:
support@korssa.com.au

SECTION 3 - USE AND DISCLOSURE OF INFORMATION

Korssa may use your personal information for:

• Processing and delivering orders
• Providing customer service
• Improving our products and website
• Sending marketing communications (where permission has been provided)
• Preventing fraud and maintaining website security

We will not sell, rent, or trade your personal information.

We may disclose your information only when:

• Required by law
• Necessary to protect our legal rights
• Required to prevent fraud or misuse of our services

SECTION 4 - SHOPIFY PLATFORM

Korssa operates through the Shopify ecommerce platform.

Shopify provides the online infrastructure that allows us to sell products and provide services to our customers.

Your information is securely stored through Shopify’s systems, databases, and applications.

Shopify uses security measures designed to protect your personal information, including encrypted data storage and secure server technology.

SECTION 5 - PAYMENT INFORMATION

When you complete a purchase through our website, payment information is processed securely through trusted payment providers.

Payment details are handled according to industry security standards, including PCI-DSS requirements.

Korssa does not directly store your full payment card details.

Your payment information is processed only for completing your transaction and related services.

SECTION 6 - THIRD-PARTY SERVICES

Korssa works with trusted third-party providers to support our business operations, including:

• Payment processing services
• Shipping providers
• Website analytics services
• Marketing platforms

These providers only access personal information necessary to perform their services.

Each third-party provider manages information according to their own privacy policies.

We recommend reviewing their privacy policies when using their services.

SECTION 7 - WEBSITE LINKS

Our website may contain links to third-party websites or services.

Once you leave Korssa.com.au, this Privacy Policy no longer applies.

Korssa is not responsible for the privacy practices or content of external websites.

We encourage customers to review the privacy policies of third-party websites before providing personal information.

SECTION 8 - SECURITY

Korssa takes reasonable measures to protect your personal information.

We use industry-standard security practices to help protect information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Modification

Our website uses secure SSL encryption technology to protect information transmitted online.

While no online system can guarantee complete security, we continuously work to maintain appropriate security measures.

SECTION 9 - COOKIES

Korssa uses cookies and similar technologies to improve website functionality and customer experience.

Cookies help us:

• Remember shopping cart information
• Understand website usage
• Improve website performance
• Provide relevant customer experiences

Examples of cookies used by Shopify may include:

You may choose to disable cookies through your browser settings, however some website features may not function correctly.

SECTION 10 - AGE OF CONSENT

By using this website, you confirm that you are at least the legal age required in your location to use online shopping services.

If you allow a minor dependent to use this website, you confirm that you have provided appropriate consent.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY

Korssa reserves the right to update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

We encourage customers to review this Privacy Policy periodically to stay informed about how we protect personal information.

If Korssa undergoes a business transfer, merger, or acquisition, customer information may be transferred as part of that process while continuing to be protected under applicable privacy standards.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Korssa

Email:
support@korssa.com.au

Website:
Korssa.com.au