Terms of Service

Terms of Service

Last updated: July 15, 2026

OVERVIEW

This website is operated by Korssa, an Australian-inspired women's lifestyle brand specializing in lingerie, intimate apparel, romantic sleepwear, and women's confidence wear.

Throughout the site, the terms “we”, “us” and “our” refer to Korssa. Korssa provides this website, including all information, products, tools, and services available from this site to you, subject to your acceptance of these Terms of Service.

By visiting our website and/or purchasing products from Korssa, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on our website.

Please read these Terms of Service carefully before using our website. If you do not agree with these terms, please do not use our website or services.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you confirm that you are legally permitted to use online shopping services in your location.

You agree that you will not use our products or services for any illegal or unauthorized purpose, and you will comply with all applicable laws and regulations.

You must not transmit viruses, malicious code, or any harmful materials that may affect the operation or security of our website.

A violation of these Terms may result in restriction or termination of access to our services.

Section 2 - General Conditions

We reserve the right to refuse service or cancel orders where necessary, including situations involving suspected fraud, unauthorized transactions, or violations of these Terms.

Customers agree not to copy, reproduce, resell, or misuse any part of our website, products, content, or services without our written permission.

The headings used in these Terms are provided for convenience only and do not affect the interpretation of these Terms.

Section 3 - Accuracy of Information

Korssa makes every effort to ensure that product descriptions, images, pricing, availability, and other website information are accurate and up to date.

However, occasional errors or inaccuracies may occur.

We reserve the right to correct errors, update information, or make changes to website content when necessary.

Section 4 - Products and Pricing

Product availability displayed on our website may change due to inventory updates or supplier availability.

We reserve the right to modify, discontinue, or update products and services at any time.

Product images and descriptions are provided to represent products as accurately as possible. However, slight variations may occur due to differences in device displays or manufacturing updates.

All purchases are subject to our Refund & Returns Policy.

Section 5 - Orders and Account Information

When placing an order with Korssa, customers agree to provide accurate and complete information.

We reserve the right to review, limit, or cancel orders where necessary, including orders that appear to involve fraud, unauthorized payment methods, or resale activity.

If an order needs to be changed or cancelled, we will contact customers using the information provided during checkout.

Order cancellations and refunds are handled according to our Refund & Returns Policy.

Section 6 - Payment

Payments are processed securely through authorized payment providers.

Korssa does not store complete payment card information.

All payment processing is handled according to applicable security standards.

Section 7 - Shopify Platform

Korssa operates using the Shopify ecommerce platform.

Shopify provides the online infrastructure that allows us to sell products and provide services to customers.

Customer information and transactions are processed securely through Shopify and related service providers according to applicable privacy and security standards.

For more information, please review our Privacy Policy.

Section 8 - Third-Party Services and Links

Our website may include links or services provided by third parties.

These third-party services operate under their own terms and privacy policies.

These services may include:

• Payment providers
• Shipping and delivery partners
• Analytics providers
• Marketing platforms

Korssa is not responsible for the content, policies, or practices of external websites.

Customers should review third-party policies before using external services.

Section 9 - Customer Feedback

If customers provide reviews, comments, suggestions, or other feedback, they agree that Korssa may use this information to improve our products, services, and customer experience.

Customers are responsible for ensuring that submitted content is accurate and does not violate applicable laws or third-party rights.

Section 10 - Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

Section 11 - Errors and Updates

Occasionally, information on our website may contain errors relating to product details, pricing, promotions, shipping information, or availability.

Korssa reserves the right to correct errors and update website information when required.

Section 12 - Prohibited Uses

You are prohibited from using our website or services:

• For any unlawful purpose
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To transmit harmful software or malicious code
• To collect personal information without permission
• To interfere with website security or operation
• To provide false or misleading information

We reserve the right to restrict access to our services if these Terms are violated.

Section 13 - Disclaimer and Limitation of Liability

Korssa provides products and services with reasonable care and aims to provide accurate information and reliable customer service.

While we make reasonable efforts to maintain website availability and accuracy, we cannot guarantee that our website will always be uninterrupted or error-free.

To the maximum extent permitted by applicable law, Korssa is not responsible for losses caused by circumstances outside our reasonable control.

Section 14 - Indemnification

You agree to indemnify and hold Korssa harmless from claims, damages, or expenses resulting from your violation of these Terms or misuse of our website or services.

Section 15 - Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to remain effective.

Section 16 - Termination

These Terms remain effective unless terminated by either you or Korssa.

We may restrict or terminate access to our services if we believe these Terms have been violated.

Section 17 - Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and other website policies, represent the complete agreement between you and Korssa regarding the use of our website.

Section 18 - Governing Law

These Terms of Service and any agreements provided by Korssa are governed by and interpreted according to the laws of Victoria, Australia.

Section 19 - Changes to Terms of Service

Korssa reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with the updated effective date.

Customers are encouraged to review these Terms periodically.